Why are digital payments a must-have for insurers?
According to the 2021 LexisNexis Future of Claims report, more than 80% of claims payments will be made digitally by 2025.
Payments form the basis of the insurance industry, both for customers paying premiums and insurers disbursing claims. Digitising this touchpoint offers a valuable opportunity to engage with policyholders, giving them the modern customer experience, they want and NEED!
Join Jay Chitnis, Senior Business Consultant at Endava, and Rich Wall, Solution Architecture GTM Partnerships for EMEA at Stripe, as they discuss how to optimise claims processing through payment systems that afford simple and seamless customer experience.