Telecommunications

Traditional telco models are evolving with the advent of new technologies, making IT transformation more important than ever. 

We support your IT transformation with expertise in: 
 

• Transition to microservices architecture and legacy removal 
• Cloud migration – Google Cloud, Azure, AWS 
• Strategic workforce management – creating correctly skilled, sized and agile global teams 
• Strategic supplier ecosystems – combining engineering excellence with hyper-productivity and accelerated time to value 

As the telco industry transforms, it will be vital to place the right ingredients into digital marketplaces to entice appetites across industries.  

We help you navigate all aspects of digital marketplaces, including: 
 

• Aggregation of device insights, data, analytics, intelligence and outcome 
• Embedded ubiquitous connectivity, combining information, devices and purpose 
• Financial fulfilment, leveraging open and digital banking and advanced credit checking 
• Extensive experience in hyper-sized data sets, development of value extraction and execution 

Telco customers expect omnichannel, unified experiences that mirror the frictionless journeys with other brands, making CX a number-one priority.   

We help you create seamless customer journeys through: 
 

• Zero-touch customer fulfilment 
• Leveraging AI, generative AI and machine learning to create intuitive frictionless handovers from digital to physical 
• Hyper-personalisation regardless of status and categorisation, individual, company or site location  
• Intuitive interpretation of need to create new and adaptive packaging and pricing

The global B2B opportunity allows telcos to leverage the connectivity of people, places and devices. 

We help you stay ahead with deep experience in: 
 

• Adjacent industry technology trends in the automotive, logistics, retail, travel, energy, healthcare, government, banking and financial markets  
• IoT, digital banking licenses and open banking 
• AI, generative AI and ML 
• Key technology bets where connectivity is core 

From development to testing, integration and maintenance, we can support you across all aspects of operational support systems. 

We support your modernisation with expertise in:  

• 5G RAN 3GPP – test management, license controls and northbound interface management 
• IP multimedia subsystems (IMS) – developing, testing and maintaining call session control functions (CSCF) and session border gateways (SBG)  
• Network function virtualisation (NFV) and service defined networks (SDN) – development, testing and cloud-native deployment 
• Edgeware TV content delivery networks (CDN) – content capture, ad insertion and content delivery