Strategies for Talent, Technology, and AI Success in Asia
Video
35 min watch
Join Bradley Howard, Global Head of Insurance Advisory, and Steve West, Head of Asia Business Development, as they share strategies to tackle Asia’s biggest IT challenges. Designed for CIOs and CTOs, this on-demand webinar covers talent acquisition and retention, platform optimisation, and real-world AI applications —offering practical insights to drive transformation, resilience, and growth in today’s insurance market.
Part 1: Tech Talent Acquisition & Retention
In this opening session, we dive into one of Asia's toughest insurance challenges—finding and keeping top tech talent. Discover how Asian companies are responding through captives, outsourcing, and long-term talent strategies.
Part one show notes
• 00:00 Introduction • 00:46 Shortage of tech talent in Asia • 1:02 How Asia insurance companies combat talent shortage • 2:13 Other talent issue: business support • 2:39 How global insurance companies combat talent shortage • 3:03 Outsourcing as a solution • 4:46 Tech talent acquisition in Asia • 5:32 Tech talent retention in Asia • 6:22 Onboarding talent with industry know-how • 6:34 New opportunities to create global applications
Part 2: Optimisation of Insurance Application & Platform Estate
The conversation shifts to the digital heart of insurance operations—how to optimise application and platform estate. Learn how insurers can tackle complexity through technical due diligence, smart use of AI tools, and application and platform modernisation to reduce duplicate functions and streamline technology estate.
Part two show notes
• 00:00 The need behind estate review • 1:01 Challenge with estate review • 1:52 Three approaches to estate review • 1:57 Approach #1: Technical due diligence • 2:53 Approach #2: AI-powered review • 5:19 Approach #3: Application/platform modernisation • 7:34 From applications/platforms to best practices
Part 3: AI in Insurance
This segment dives into how artificial intelligence is transforming insurance operations across Asia. Discover how AI in insurance reduces call centre costs, streamlines claims processing, and automates policy renewals. Learn from real-world success stories where AI analytics boosted operational efficiency, enhanced customer experience, and enabled data-driven decision-making across the insurance value chain.
Part three, video one show notes
• 00:00 AI in Asia Insurance • 1:13 Cost saving & revenue generation from AI • 1:45 AI success story in personal lines insurance • 4:23 AI Success story in insurance call centre • 5:30 Why AI is suited for the Insurance industry • 6:00 Benefit of AI in policy renewal • 7:29 AI success story in claims submission
Part three, video two show notes
• 00:00 How is endava using AI • 4:03 AI Hype vs reality of automated underwriters • 5:27 AI success story in automated underwriting
Part 4: Total IT Outsourcing
In the concluding session, discover how total IT outsourcing enables insurance companies to accelerate digital transformation while reducing operational costs. Learn how Endava’s unique approach—combining agile delivery, AI-driven solutions, and proven on-time, on-budget execution—is enhancing competitive advantage and empowering insurers to thrive in a fast-evolving market.
Part four show notes
• 00:00 The need behind IT outsourcing • 1:05 How can Endava help insurance companies? • 1.45 Who is Endava? • 2:10 Endava’s approach to total IT outsourcing
