Case Study
Berlin Brandenburg Airport Improves Online Customer Journey With Enhanced UX and UI
Challenge
Berlin Brandenburg Airport's website needed modernising. To support passengers throughout the online customer journey, it sought the assistance of an experienced IT partner to restructure its website.
Outcome
We delivered concepts not only on time, but on budget, leading to a successful launch in 2020. Thanks to our collaboration, Berlin Brandenberg Airport can now offer a better digital experience, with improved UX and UI, to up to 43 million annual passengers.
Thanks to our collaboration, Berlin Brandenberg Airport can now offer a better digital experience, with improved UX and UI, to up to 43 million annual passengers.
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Travel
Create data-driven systems that keep customers delighted – from flight check-in to hotel check-out.
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