Transforming Digital Efficiency for a Leading Heart Health Non-Profit
Key outcomes for an aligned approach
Key outcomes of this transformational project were:
- Unified digital ecosystem – Implemented a single CMS delivering content to multiple websites, streamlining content management.
- Improved efficiency and governance – Enabled staff to manage content independently, reducing onboarding time from days to hours.
- Enhanced user experience – Established a centralised Design Language System (DLS) for consistent branding and UX across all platforms.
- Performance optimisation – Reduced page load times and improved site navigation, increasing engagement metrics such as time on site and page views per visit.
How we delivered success
Through a collaborative and iterative process, Endava:
- Designed a component-driven system to create flexible and reusable UI components, streamlining content migration and future updates.
- Established a centralised Design Language System (DLS) as a single source of truth for branding and UI consistency.
- Consolidated the organisation’s digital services spread across Azure, AWS and GCP into Azure for simplified management.
- Implemented Contentstack as the headless CMS, with extended search functionality via Algolia, improving content discovery.
- Utilised Cloudflare Pages and Redis Cache, enhancing website speed with pages loading in as little as half a second.
- Developed a Shared Component Library via Azure DevOps, allowing the organisation to manage and distribute reusable components securely.
To ensure seamless implementation, we adopted an incremental release strategy, prioritising high-impact pages and reusing components for faster development cycles. This iterative approach allowed for ongoing user feedback, leading to continuous improvements and optimised content delivery. We also worked closely with the client’s development team to facilitate a smooth knowledge transfer, ensuring long-term maintainability of the solution.
Our approach provided a scalable and future-ready solution through:
- A single CMS instance powering multiple websites, reducing complexity and streamlining content management.
- A reusable component library, empowering content editors with flexible templates and reducing reliance on developers.
- A unified brand and UX strategy, ensuring a seamless and consistent experience across all digital properties.
Business benefits for the client
The transformation of the organisation’s digital ecosystem has resulted in measurable improvements, from reducing time of content management onboarding from days to hours, enabling greater operational efficiency, while increasing the average time on site and page views per visit, reflecting improved user engagement.
There has also since been a significant reduction in page load times, enhancing accessibility and user satisfaction, with renewed confidence among staff and stakeholders and positive feedback on usability, consistency and ease of content updates.
With a stronger digital foundation, the organisation is now better positioned to scale its online presence, attract funding and continue its mission of fighting heart disease across Australia.
By delivering a scalable and innovative solution, Endava has solidified its position as a trusted technology partner, paving the way for future collaborations in digital transformation for non-profit organisations.
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Healthcare and Life Sciences
Develop innovative solutions to enable a connected healthcare ecosystem and seamless patient journeys.
