Case study

System Enhancements Boost Performance and Reliability For Mining Company

Energy and Resources
quarry-bulldozer-dump-truck-marketing-hero

Challenge

A leading mining company’s system for planning, scheduling and tracking shipments faced disruptions, data inaccuracies and problems scaling. This limited the company’s ability to meet growing demands and ensure quality shipments.

Outcome

We supported the organisation to enhance its system with a continuous delivery approach that improved its performance and supported mining operations.

Our client, a leading mining company, relied on one of its main systems to support iron ore operations. The custom-built software is designed to plan, schedule and track product movements and actuals from the mine site to the port, ensuring the accurate shipment of the right quality and quantity for customers.

 

However, disruptions and outages along with inaccuracies and limited scalability hindered the company’s potential. It turned to Endava for support in enhancing the system.

teamwork-collaboration-creative-text-block-image

An agile delivery from the beginning

To improve the organisation’s system, we worked with a Kanban-driven continuous delivery approach to enhance work visibility, streamlines workflow, encouraging a steady flow and providing the flexibility to adapt to changing priorities. This helped to accelerate delivery while fostering ongoing improvement.

 

By working closely with the organisation’s stakeholders, our digital product experts were able to deliver results aligned with business goals, helping to stabilise the system and increase operational productivity.

construction-bulldozer-site-text-block-image

System enhancements delivering true value

The enhancement of the organisation’s system led to significant improvements in several areas, including:

  • Improved operational productivity: The improvements optimised saleable ore product results, data accuracy and reliability while lowering operational costs.
  • Stabilisation and performance enhancements: These helped to increased productivity through time savings, improve decision-making capabilities and achieve better overall platform stability.
  • Strengthened security: Allowed the prompt addressing of security weaknesses, ensured compliance with regulatory standards and aligned with the client’s commitment to data protection.
  • Improved platform monitoring: We implemented proactive monitoring to detect issues before they impact users, enhancing support and user experience.
  • Stable operational support: Ensured reliable day-to-day performance with a reduction of more than 50% in the number of incidents.

Interesting? We love when people share.

We can help you reach new heights

Let's connect