Case study

Software Assessment Identifies New Opportunities for US Airline

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Challenge

A leading US airline sought to determine the best course of modernisation for one of its legacy operations systems. It needed a technology partner to identify the potential solutions for long-term success.

Outcome

By partnering with Endava, the airline was able to evaluate its current systems and identify four main outcomes to carve its path to a modernised system that supports and scales with the business.

A leading US airline planned to modernise its outdated legacy systems. However, without a full understanding of its current infrastructure’s limitations and needs, it struggled to identify the most effective path forward between purchasing potential solutions or upgrading its existing infrastructure. It partnered with Endava to perform technical assessments to shape decisions and determine how it could achieve a modernised system to support its business growth.  

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Identifying opportunity through modernisation

The first step of any modernisation project must be a thorough and comprehensive assessment of existing systems. Traditional software assessments can be time-consuming and often rely on use of documents and interviews to review code quality. However, the airline needed a reliable, timely assessment that would provide insights based on accurate data offering actionable recommendations.  

 

To achieve this, our teams ran a technical due diligence assessment using our enterprise transformation process, formerly known as Chronos. This tool-based approach is a comprehensive, customisable service that uncovers traits and risks of large-scale software systems.

 

 

The process follows four key steps:

  • Step 1: A rigorous and highly automated analysis to identify and validate existing functionality and data against business and technical requirements, identifying gaps and challenges.  
  • Step 2: Dependency mapping software find and analyses the impact of changes in applications and infrastructure across the entire ecosystem.  
  • Step 3: Patented technology builds dependency maps, user authority profile mapping, predictive analysis, code and test case generation, reducing the significant risks and speeding up the modernisation timeline. 
  • Step 4: Complete infrastructure optics provide end-to-end evaluations of entire systems.  
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Leveraging outcomes for success

The assessment evaluated key indicators such as scalability, code quality and security. Our teams delivered four main outcomes to help the airline determine the path forward.  

  • Validate key questions and identify gaps 

     

    We provided an independent and objective technical view of extensibility, scalability, resilience and structural issues in the system. 

  • Map in-flight initiatives and recommend solutions 

     

    Our teams then offered proposals for resolving each of the identified immediate needs. For each, its impact on the roadmap to the future state was also understood. 

  • Evaluate future state architecture options  

     

    By understanding the long-term requirements for the system, the airline could review our proposals for future-state architecture options that can credibly meet those requirements with a supporting release and roll out strategy. 

  • Validate the roadmap  

     

    We then reviewed the existing architectural and feature development roadmap and, based on business objectives, from the current state to the future state, offered as many of the short-term problem resolutions as possible, providing a roadmap suitable for planning, prioritisation and investment. 

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Following a successful assessment, we then mapped a plan to help the client begin its modernisation project, identifying opportunities and proposing projects to move forward.

 

Whether the client chose to build in house or incrementally update the legacy system, we ensured the airline was armed with a comprehensive understanding of its systems and was empowered to make critical decisions about its future infrastructure and modernisation project. 

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