To better serve employees and citizens, a national tax services provider requested we modernise their proprietary online portal with new turnkey capabilities using backend development and frontend desktop and mobile app support.
Since launch, the new system has 180,000 active users, with 40,000 users of the mobile app. The initiative has also enabled more than 6 million documents to be filed, over 1 million to be served and more than 4 million taxpayers to view their financial data.
Endava developed the national tax portal eDavki (eTaxes) for the Financial Administration of the Republic of Slovenia. We’ve been collaborating on advanced tax solutions for over 20 years and our deep specialist knowledge and expertise have allowed us to develop a trusted and productive partnership with the client.
The national online tax portal ‘eTaxes’ enables national and legal taxpayers to safely and easily fulfil their tax obligations anywhere, anytime. The system enables taxpayers to submit documents via the portal or mobile app and also review their tax information and collect documents provided by the financial administration. The sophisticated system provides more than 200 unique services, but the provider wanted to update its operations to augment the user experience. As a long-time partner of the company, we lent our IT expertise and aided in a comprehensive solution.
The revamped taxpayer solution yielded a litany of benefits that fell into two categories.
Developing the solution has significantly increased our public sector capability and enabled us to follow best practices and provide similar expertise globally.
Streamline services and roll-out interconnected, citizen-centric solutions for a smarter society.