WHAT ARE WE LOOKING FOR
We are looking for an experienced Delivery Manager to help grow our U.S. business and help our clients succeed. The Endava Delivery Manager will oversee one or more client accounts and will serve as the Clients’ primary point of contact and trusted advisor. The Delivery Manager will coordinate proposal development and contract flow, ensure project delivery, and manage the overall commercial health (P&L) of accounts.
The successful Delivery Manager is a true team player that will interact with the nearly all Endava departments and business units as well as the client; strong emotional intelligence and the ability to develop rapport and foster trust are absolutely essential.
The Delivery Manager’s business acumen and industry knowledge will help to gain a strong understanding of the clients’ business challenges and to proactively identify opportunities to help solve them.
Candidates should have a strong understanding of Agile software engineering practices and benefits and a deep experience delivering multiple concurrent and complex software projects or products. Candidates should be comfortable leading multiple distributed teams in a matrixed environment and be familiar with onshore/offshore/nearshore delivery models and associated trade-offs.
The candidate for this role should have considerable experience in one or more of the following domains:
Partner with sales team, delivery units, and business unit heads to shape winning proposals for new and existing clients.
Coordinate responses to “requests for information” and “requests for proposal”.
Serve as the common thread from proposal to implementation and manage the transition from bid to project.
Coordinate and usher contracts through relevant business processes.
Meet with project teams and clients. Oversee and ensure successful delivery of Endava commitments.
Manage, communicate, and address project/account issues and risks.
Assess and deploy staffing changes as appropriate.
Find the balance in client, Team, and Endava needs and consistently deliver win-win solutions.
Partner with Sales to develop and execute account plans.
Recommend investments and opportunities for account growth and leverage capabilities and the full scale of the Endava team to help the client succeed.
Accurately forecast revenue and expenses for the account(s) and ensure financial health of the account.
8 years of experience delivering software projects and/or products
Software or product delivery in non-client facing roles is a plus
Business relationship management experience is a plus
Bachelor’s Degree from an accredited university or commensurate experience
Service-oriented and able to deliver with high customer satisfaction
Strong emotional intelligence and relationship building
Team player – Hungry, Humble, Smart
Strong verbal and written communication
Critical thinking, situational awareness, and very good judgment
Possess strategic perspective to focus on the big picture and objectives
Leadership skills to motivate distributed and matrixed teams
Strong project management methods, techniques, and tools for effective management from initiation to implementation
Proficient in software delivery methods and use of tools and key deliverables such as structured reviews, technical diagrams, user stories, test plans, business cases.
Contract negotiation and contract management methods/techniques
Offer and Benefits:
o Healthcare Insurance
o Dental Insurance
o Vision Insurance
o Short / Long Term Disability
o 401(k) with company match
o Flexible Spending Accounts (Medical, Transit, and Dependent Care)
o Paid Life Insurance and AD&D Coverage
o Wellness Benefits
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