Following a meet-up with the innovative Frank Rehme, Teodora Chetan outlines five trends in retail which combine technology and customer-centricity to foster loyalty and increase sales, both online and in-store.
Teodora Chetan explains what human to human (H2H) means as a concept, argues why it is essential for brands to have it as part of their DNA, describes how to implement it, and provides examples of brands that have administered it successfully in the longer term.
Returned products create countless tonnes of landfill waste each year. But a new approach to supply chains is making the return process more sustainable. Join Bogdan Tindeche for a deep dive into the world of reverse logistics.