Skip directly to search

Skip directly to content

 

hello! I’m Scott Harkey

 
 

Meet the SME | Scott Harkey |
12 October 2021

Meet the people who help our clients design and build innovative technology solutions to benefit their businesses as well as their customers: our subject matter experts aka SMEs. In this series, we’ll discover how they came to work in the industry and the changing role of technology in our lives. We’ll also get a glimpse into what makes them tick as people outside of work.

Our guest this week is Scott Harkey, EVP Financial Services & Payments, who recently joined the Endava family as part of the awesome team at Levvel. Scott is based in Charlotte, North Carolina, and his talents extend far beyond his expertise in the tech and finance space into the realms of music and sports.

Welcome, Scott. Let’s start with some questions around your work and career. What has brought you into the tech industry and the Financial Services & Payments sector?

I’ve been interested in computers from a really young age but quickly learned that programming was not well suited for me. I wanted to stay close to technology though, so I have always pursued opportunities where I can use my knowledge and interest in technology to help drive business decisions and outcomes. My first professional job over 20 years ago was at a large US bank, and I’ve been hooked on financial services and payments ever since.

What has been the biggest innovation since you have been working in the industry?

Technology is truly taking over the world and I have been fortunate to live through a number of game-changing inventions like the iPhone, electric cars, and GPS. However, the invention that has had the most impact on how all companies use and integrate technology is the API. We are still in the early stages of the work, but APIs open entirely new ways for companies to build, integrate, and leverage technology and invent new business models.

And what is the biggest challenge or opportunity you are seeing and what should businesses be doing to prepare for this?

One of the biggest opportunities in the payments space is the proliferation of real-time payments. The combination of APIs and the roll-out of real-time payment systems around the world is changing the way businesses and consumers buy, pay, and transfer money. There is a tremendous opportunity for companies to create new products, add convenience, and delight customers with compelling new experiences.

What is the Endava project you are most proud of and why?

I am new to Endava and just starting to learn more about the great work the company is doing. Sticking with the payments theme, the standout for me so far is the work that Endava has done for a world-leading payments provider on real-time payments (RTP). I’ve spent a number of years working with financial institutions to plan for and integrate the RTP network, so to now be part of the company that actually helped build the network itself is really exciting!

On the flip side, what is the project or technology that challenged you the most and where you had some setbacks? What did you learn from this?

The financial services space is evolving rapidly, and many financial institutions are reinventing themselves by building new digital banks. We worked with one organisation that started a digital bank effort, and we collectively put in a lot of work to design and build the new bank using modern technology tools and services. These efforts can be hard because they often require the client to re-think how they build and deploy technology, which is as much about culture as it is technology. Ultimately, the client couldn’t get the organisational buy-in needed to make the culture change and cancelled the effort before the launch. Based on that experience, we decided to create content on organisational change and make that part of the early conversations with clients to help them better understand the changes required to make these types of efforts successful.

And on to the even more fun part – the more personal questions! If you were not working as EVP Financial Services & Payments at Endava, what would you be doing instead?

For the last 20 years, I’ve had a side business running a record label that is more of a hobby than anything. I’d love to be able to run that full time and help musicians get their music out into the word.

What topic could you give a 20-minute presentation on without any preparation?

I have spent a good bit of my career working on digital payments and specifically digital wallets. I love talking about the topic and am fortunate to have helped build several major payment deployments, such as Apple Pay, G Pay, Samsung Pay, and others. Feel free to ask me about tokenisation, ID&V, and ISO messages!

What was something you thought would be easy until you tried it?

I am very active and enjoy running, biking, and any outdoor activity, really. Several years ago, I decided I’d participate in a triathlon – despite the fact that I had never tried swimming any real distance. It did not go well. Within a 100 metres, I was out of breath and needed to hold on to a support canoe to make sure I didn’t drown. I managed to work my way through the rest of the swim but was the last person out of the water and was pretty humbled. After that experience, I went and practiced swimming laps at the local pool to ensure I never got myself into that situation again. I also reminded myself that being confident in your own ability is great but being recklessly overconfident is not.

And finally, would you share a favourite quote with us to send our readers off with some inspiration? 

If you’re not pushing yourself beyond the comfort zone, if you’re not demanding more from yourself – expanding and learning as you go – you’re choosing a numb existence. You’re denying yourself an extraordinary trip. (Dean Karnazes)


Many thanks to Scott for plunging in at the deep end! Stay tuned for more insights into the work and life of Endavans in the next part of our Meet the SME series!
 

Scott Harkey

EVP Financial Services & Payments

Scott has spent the last 20+ years helping companies in the financial services and payments space transform their business using technology. After spending the first 15 years of his career in leadership positions at several top US banks, he joined the executive team at Levvel to help drive the company’s go-to-market strategy and build an industry vertical consulting approach. In 2021, Levvel became part of the Endava family, and Scott joined the Endava sales leadership team to drive US sales growth in BFSI and continue to help shape how the company goes to market. Outside of work, Scott enjoys being active in the great outdoors and supporting musicians through his own record label.

 

Related Articles

  • 28 April 2022

    zdravo! I’m Andrej Kotar

  • 24 November 2021

    yes folks, I’m Joe Dunleavy

  • 12 October 2021

    hello! I’m Scott Harkey

  • 23 June 2021

    hi! I’m Thomas Bedenk

  • 17 June 2021

    hello! I’m Adrian Bugaian

 

From This Author

  • 19 December 2022

    Looking Ahead and Helping Our Customers Do the Same

  • 07 December 2022

    Venturing Into the Metaverse to Build an Innovative Bridge to Our People

Most Popular Articles

An Anatomy of the Data-Driven Retail Supply Chain
 

Transportation & Logistics Insights | Jeremy Eaton | 25 May 2023

An Anatomy of the Data-Driven Retail Supply Chain

BNPL Regulation to Protect Consumers and Control Third-party Lenders
 

Banking | Annmarie Mahabir | 23 May 2023

BNPL Regulation to Protect Consumers and Control Third-party Lenders

How Offer and Order Management Systems Are Expanding The Aviation Business Model
 

Mobility | Joachim Zintl | 17 May 2023

How Offer and Order Management Systems Are Expanding The Aviation Business Model

Salut! I’m Adriana Calomfirescu
 

Meet the SME | Adriana Calomfirescu | 16 May 2023

Salut! I’m Adriana Calomfirescu

Hi, I’m David Boast
 

Meet the SME | David Boast | 15 May 2023

Hi, I’m David Boast

The Business Impact of Fan Engagement: How to Leverage Technology to Improve Loyalty
 

Innovation | Robert Milner | 12 May 2023

The Business Impact of Fan Engagement: How to Leverage Technology to Improve Loyalty

Staying Relevant – Why Merchants should Embrace Alternative Payment Methods
 

Payments | Steven Purton | 09 May 2023

Staying Relevant – Why Merchants should Embrace Alternative Payment Methods

How IoT is Changing Insurance
 

Insurance Insights | Vince Francis | 02 May 2023

How IoT is Changing Insurance

A Veteran Game Developer's Perspective on Tool Development
 

Automation | Thomas Bedenk | 26 April 2023

A Veteran Game Developer's Perspective on Tool Development

 

Archive

  • 25 May 2023

    An Anatomy of the Data-Driven Retail Supply Chain

  • 23 May 2023

    BNPL Regulation to Protect Consumers and Control Third-party Lenders

  • 17 May 2023

    How Offer and Order Management Systems Are Expanding The Aviation Business Model

  • 16 May 2023

    Salut! I’m Adriana Calomfirescu

  • 15 May 2023

    Hi, I’m David Boast

  • 12 May 2023

    The Business Impact of Fan Engagement: How to Leverage Technology to Improve Loyalty

  • 09 May 2023

    Staying Relevant – Why Merchants should Embrace Alternative Payment Methods

  • 02 May 2023

    How IoT is Changing Insurance

  • 26 April 2023

    A Veteran Game Developer's Perspective on Tool Development

  • 24 April 2023

    How Digital Ecosystems Enhance the Healthcare Experience

  • 21 April 2023

    Green machines: how tech can help companies hit Net Zero targets

  • 20 April 2023

    The Role of People and Technology in the Future of Underwriting

  • 19 April 2023

    Media 2030: Why Advertisers and Publishers Are Racing To Find New Strategies

  • 18 April 2023

    Alright, I’m Adrian Sutherland

  • 14 April 2023

    How Synthetic Data Could Solve The Patient Privacy Dilemma

  • 11 April 2023

    Payments makes the world go round! How banks can get creative

  • 06 April 2023

    Higher Fidelity: Good Outcomes and Harnessing the Challenge of FCA's Consumer Duty

  • 05 April 2023

    AI in Pharma: How Machine Learning is Revolutionising Every Step in Drug Development

  • 04 April 2023

    Hello! I’m Leane Collins

  • 31 March 2023

    The Dos and Don’ts of Successful Carve-Outs in Private Equity

  • 30 March 2023

    Cage of Reason: FCA's new Consumer Duty heralds the rise of the 'Reasonable Insurer'

  • 28 March 2023

    A legal view on the ownership and future of AI-generated works

  • 24 March 2023

    Championing Women in Tech

  • 23 March 2023

    5 Ways Capital Markets Firms Can Ensure Resilient Operations to Improve Credibility and Efficiency

  • 15 March 2023

    Buenas! I’m Leticia Chajchir

  • 14 March 2023

    4 Ways to Improve Customers’ E-Commerce Search Experience

  • 28 February 2023

    4 Healthcare Innovations That Can Benefit People and Profit

  • 21 February 2023

    Hey, I’m Lewis Brown

  • 17 February 2023

    Top Considerations for Financial Services Providers Entering the Cross-Border Payments Space

  • 13 February 2023

    Better Together: Harnessing the Power of Digital Ecosystems

  • 09 February 2023

    What to Include in a Customer Re-Engagement Content Library

  • 07 February 2023

    Supercharging Wealth Management with Hyper-personalisation

  • 02 February 2023

    How Innovating the Insurance Customer Journey Creates a Competitive Advantage

  • 30 January 2023

    G’day, I’m David Marsh

  • 26 January 2023

    Empowering Underwriting and Unlocking Revenue with Legacy Insurance Data Sets

  • 24 January 2023

    Four Stakeholders Who Win the Most When Healthcare Innovates

  • 23 January 2023

    Journey to the Centre of the Cloud with AWS – Part 3

  • 20 January 2023

    Journey to the Centre of the Cloud with AWS – Part 2

  • 18 January 2023

    Journey to the Centre of the Cloud with AWS – Part 1

  • 17 January 2023

    The 4 Most Common Mistakes in Retail Site Design

  • 13 January 2023

    Boost and bolster your innovation. Three tips to help get it to the next level.

  • 10 January 2023

    5 Questions in Smart Energy That Will Define the Net Zero Transition

We are listening

How would you rate your experience with Endava so far?

We would appreciate talking to you about your feedback. Could you share with us your contact details?