In this week’s episode, we chat with Alex Hunter about customer experiences, service culture, the marriage of offline and online experiences, and how technology can help brands create unforgettable experiences and evoke genuine emotions for their customers to drive loyalty.
Bradley learns more about Tony Whitehorn and Adam Banks, experts from the automotive and transport and logistics industries, including how they got started in their careers and the best advice they have ever been given.
Bradley challenges mobility experts from the automotive and transport and logistics industries to think outside the box about the industry and how it will change in the next 20 years, including when we might see autonomous cars and trackable packages on container ships become a reality.
