In this week’s episode, we chat with Alex Hunter about customer experiences, service culture, the marriage of offline and online experiences, and how technology can help brands create unforgettable experiences and evoke genuine emotions for their customers to drive loyalty.
Bradley Howard talks to Sulina Connal and Mats O Eklund about about their career paths in digital, useful advice they’ve received, and what their daily routines are like.
Bradley Howard talks with Sulina Connal and Mats O Eklund about digital and innovation, how large enterprises can keep the innovative mindset of start-ups, and how to balance near and long-term strategies with stronger digital practices.