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Results for: Customer ExperienceX


17 November 2022

Sustainability and social equity in Fintech

Join Scott Harkey and Bradley Howard as they discuss some of the ways in which brands in the fintech space can help promote social equity programs and sustainability initiatives.


03 November 2022

Payments - Where to?

Join Scott Harkey and Bradley Howard as they explore the world of payments and its future in the face of market changes.


30 September 2021

Technology’s Role In Applying A Coherent CX Strategy

In this week’s episode, we chat with Alex Hunter about customer experiences, service culture, the marriage of offline and online experiences, and how technology can help brands create unforgettable experiences and evoke genuine emotions for their customers to drive loyalty.


08 July 2021


Listen to a fascinating conversation about what the future of travel will look like with Alex Hunter, former global Head of Digital for Virgin Group.



14 January 2021

Our Shopping Experience Reimagined - Part 2

Bradley Howard chats with Thomas Beetschen and Jeremey Mayes, about the work that inspired them throughout their careers, how they incorporate their passions like game design, prototyping or Lego design into their day-to-day jobs, and some of the best advice they received.



07 January 2021

Our Shopping Experience Reimagined - Part 1

In this episode, Thomas Beetschen, and Jeremey Mayes joined us to talk about some of the most significant shifts they’ve seen in consumer behaviour over the last 12 months, including the increasing popularity of direct-to-consumer and buy online pickup in-store, and how the shift to digital is pushing people and companies to reimagine the way we shop.


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