Skip directly to search

Skip directly to content

 

News

 
 

31 July 2017

Endava Receives 100% Recommendation Score From Its Clients In Giarte’s Outsourcing Performance Study

Leading IT services company, Endava, is recognised once again for its commitment to developing long-term relationships with its customers and receives a 100% positive recommendation score in the 2017, Giarte Outsourcing Performance study. (Results in Dutch

Assessing the relationship between client organisations and their IT providers, Giarte evaluates nearly 1,000 relationships every year, aiming to increase transparency in the outsourcing market. With a Giarte Trust Score (GTS) of 81 and a High Trust Indicator of 84 for “Readiness” and “Reliability”, Endava ranks among the top 10 companies in both categories.

We’re continuing to receive positive feedback through our regular internal surveys and we’re excited to see the same high level of satisfaction measured through independent assessments. We remain dedicated to continuing to strengthen our collaboration with our clients, helping them become more engaging, responsive, and efficient.” – John Cotterell, CEO, Endava.

Endava has consistently been ranking high in the top Dutch IT independent benchmark study. In addition to the high trust indicators, the study shows high satisfaction scores related to Endava’s Applications Management services.


About Endava

Endava is a privately-owned IT services company, with over 16 years of experience of working with some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies. Through the Digital Evolution, Agile Transformation and Automation solutions, Endava is helping clients be more engaging, responsive and efficient.

Endava has over 3,700 employees located in offices in North America and Western Europe and delivery centres in Colombia, Moldova, Romania, Macedonia, Serbia and Bulgaria.

Along with investing in long term customer relationships, Endava recognised the importance of providing rewarding and challenging careers for people and, by doing so, has established itself as the employer of choice for the best and brightest engineers.


About Giarte Outsourcing Performance

The Giarte Outsourcing Performance study is an annual comparative study that measures the relationship between client organisations and their external providers. Launched in 2002, it’s the largest Dutch benchmark study of IT managed services, evaluating yearly almost a 1,000 relationships between clients and their IT outsourcers.
 

Recent News

  • 14 November 2019

    Endava and Bain & Company Announce Launch of Integrated IT Due Diligence Product

  • 12 November 2019

    Endava Ranked In The Top Three Service Desks In The World Thanks To 5-Star Certification By SDI

  • 08 November 2019

    Endava earns 2nd place in the Romanian Best Performant Companies 2019 ranking

  • 04 November 2019

    Endava Announces the Acquisition of Intuitus Limited

  • 25 July 2019

    Endava marks one year since IPO

More News

We are listening

How would you rate your experience with Endava so far?

We would appreciate talking to you about your feedback. Could you share with us your contact details?

 

By using this site you agree to the use of cookies for analytics, personalized content and ads. Learn More