Case study

Development of Bradken's Performance and Condition Monitoring Dashboard for Wear Monitoring

Energy and Resources
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Challenge

Key to the success of their hardware monitoring solution, Bradken required a partner application and digital dashboard to capture and present data to customers, ultimately delivering a safer remote monitoring solution.

Outcome

Endava designed and developed an interactive digital dashboard -Bradken Insite - to synchronise with the company’s SmartLiner wireless wear monitoring hardware products. With multiple releases in play, the team oversaw all timelines and deliverables to ensure smooth delivery outcomes.

Bradken equips the resource sector to sustainably advance society. They are delivering an optimised future through innovative solutions that help solve their customers’ problems. They work to improve their customer’s operating costs and production levels through effective wear parts, services and solutions across the mining value chain.

 

Bradken is a wholly owned subsidiary of Hitachi Construction Machinery.

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The challenge at hand

In a sector focused on improving safety with digitisation and automation of processes, Bradken delivers wear equipment aimed at reducing product downtime, increasing machinery maintenance cycles, while improving onsite safety, efficiencies and success for their customers. Key to the success of their hardware monitoring solution, Bradken required a partner application and digital dashboard to capture and present data to customers, ultimately delivering a safer remote monitoring solution.

 

The business needs were:

  • An updated digital software solution to deliver insights of wireless monitoring hardware

  • Improved customer support and the showcasing of supply chain and financial impacts avoided through the implementation of wireless wear monitoring

  • A solution that could demonstrate the ease of Bradken’s solution versus existing market products
  • Enabling communication of the power of automation to traditionalists in the industry
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An interactive digital dashboard

Endava designed and developed an interactive digital dashboard - Bradken Insite - to synchronise with the company’s SmartLiner wireless wear monitoring hardware products.

 

Bradken Insite allows users to:

  • Monitor and receive insights into wear and tear patterns of their Bradken equipment

  • Schedule maintenance and predict downtime for particular Bradken products

  • Reduce risk of downtime in an automated, highly competitive, revenue-driven industry

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Our work in action

UX specialists collaborated with key Bradken stakeholders to understand user needs and develop product roadmaps and outcomes.

 

Developers architected a complex web app that delivered predictive graphing, 3D modelling, data capture tools and automated dashboard summaries.

 

Endava implemented a squad model to support internal Bradken teams, providing subject matter expertise and development teams to ensure a smooth roll-out of the final product.

 

With multiple releases in play, an Endava Project Manager oversaw all timelines and deliverables to ensure smooth delivery outcomes.

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Outcomes

  • On launch, positive feedback provided from Bradken

  • Improved insights into monitoring efficiencies, supply chain resourcing, safety measures and waste management

  • Improved client relationships and customer engagement

  • 3D modelling tools to map hardware data
  • Accurate visual representation of wear across hardware products and consistent use of and or ability to schedule wear data updates
  • Automation of materials bill generation

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