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Application Management

What's this role about?

🚀 Embark on the Journey to Success with Us! At Endava, our core philosophy is centered around empowering individuals to thrive. This extends to our team members, collaborators, and the users of the cutting-edge systems and applications we engineer, build, and operate. Our client is Kingfisher, a British multinational home improvement company, headquartered in London. The organization is currently expanding the Engineering team and, in line with this initiative, actively seeking an experienced *Senior Site Reliability Engineer.* In this role, you will play an integral part in our innovative tech hub, engaging with various aspects of technology. The position is a hybrid one, based in Cluj, requiring office presence two days per week.   *Responsibilities:* * Provide technical leadership * Take ownership of projects from inception to production readiness, including writing acceptance criteria * Follow an MVP approach while adhering to best practices and prioritizing quality considerations * Enhance the observability of client products with a customer-centric focus to improve issue resolution confidence * Collaborate with Product teams as an embedded Site Reliability Engineer (SRE) to drive automation and reduce manual work * Coordinate with Incident Management and Product teams to conduct thorough root cause analyses and implement actionable solutions * Contribute to blameless post-mortems after critical incidents and ensure resolutions are implemented * Create detailed technical documentation with the end-user in mind * Willingly take part in an on-call rotation for SRE support during major incidents * Work with Product teams to define and review Service Level Indicators/Objectives (SLIs/SLOs) regularly * Partner with other technology teams in a DevOps approach to foster collaboration and bridge the gap with Product teams (e.g., Security, APM, Networks) * Establish and maintain common standards and practices within the organization

What skills and experience do you need?

*Required Skills & Experience:* * A strong technical background * Understanding of SRE principles * Strong troubleshooting and problem-solving skills * CI/CD Platforms – GitLab (preferred), GitHub Actions, Jenkins etc. * Any one major cloud - AWS, GCP, Azure * DevOps mindset * Familiarity with modern tooling – e.g. Terraform, Docker, Kubernetes, Helm Chart, Service Mesh, etc. * Scripting Languages – e.g. JavaScript, Typescript, Bash, Python, Groovy, etc. * Programming Languages – e.g. Java, NodeJS, Go, etc. * Enterprise Observability Tools – e.g. Datadog (preferred), Dynatrace (preferred), Grafana, etc. * Take a test-driven development approach when building capabilities * Understanding of Agile development methodologies and events * Effective communication skills * A willingness to learn and continuously improve by working with new tools and technologies

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