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Accounts Receivable Accountant - Credit and Collections

Finance
Cluj-Napoca

What's this role about?

• Review open accounts for collection efforts. • Regular follow up with customer contacts, Customer Engagement Managers and Project. • Managers to ensure as early as possible payments.  • Make outbound collection calls or emails in a professional manner while keeping and improving customer relations. • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. • Collect customer payments in accordance with payment due dates. • Identify proactive issues attributing to account delinquency and discuss them with management. • Review and monitor assigned accounts and all applicable collection reports (ageing). • Provide timely follow up on payment arrangements. • Mail correspondence to customers to encourage payment of delinquent accounts.  • Send invoices to customers either in hardcopy or soft copy and any other statements required. • Accounting reporting and query resolution. • Prepare reports and reconciliations. • Assist with month-end closing. • Respond to all customer inquiries. • Support Team Lead and Senior Accounts Receivable Accountant in responding to Audit and Business queries and in identifying and implementing Process Improvements. • Timely and accurate solving of all internal/external queries related to these responsibilities. • Continuously improve processes. • Open to work cross markets. • Standard Operating Procedure creation and updating. • Making the collection process controls established through the internal policies. • Ensure Key Metric’s are met and service is delivered to end users as expected. • Special and ad hoc projects as assigned by AR Team Leader.

What skills and experience do you need?

• BA in Economics or Finance. • Ideally 5+ years of experience within Accounts Receivable area together with some supervisory experience and a willingness to learn and develop in this direction. • Sufficient experience in a similar capacity, international set up preferable. • Good understanding of Oracle Fusion and finance business processes. • Excellent written and verbal English skills. • Knowledge of procedural controls and data validation techniques required. • Strong analytical thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed. • Proficiency in: -    Planning and organization -    Attention to details -    Numeracy -    Information Acquisition -    Team work -    Customer focus -    Persistence and focus on targets.

What's in it for you?

*Benefits:* • Competitive salary package. • Private Medical Insurance. • Meal tickets. • Sport allowance. • Robust benefits package (Referral Bonuses, Discounts and Stock Options). • Diverse activities with a high international share and a wide range of topics. • Ongoing learning opportunities – complex projects, training, coaching, conferences, workshops, certifications, online learning platforms, subscriptions, etc. • We live Work-Life-Balance with flexible working hours and home office possibilities. • Diverse company social life - events, sports tournaments, team buildings, passion groups (e.g. hiking, book club, green team). • Multicultural environment - working with colleagues and clients across different countries.

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