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Success Story

Achieving 3x more sales than expected through Digital Evolution

 
Enabling a better business focus and enhancing lead generation through a successful Digital Evolution.

More Sales

Customer engagement

Brand awareness

 

Our Client’s Goal

In a highly-competitive retail market, our client, an industry leader in luxury apparel and accessories, wanted to significantly increase revenues through enhanced brand engagement, both online and offline.
 

The Endava Approach

Our team delivered a completely new interaction model, bridging both the eCommerce and brick-and-mortar segments of our client’s business, ensuring better customer loyalty and retention, while increasing revenue. 

From design, UX, software and hardware development, we built an integrated in-store technology platform that combines the best of the online interaction experience, with that of the in-store retail experience, allowing users to select, combine and purchase outfits both online and offline.
 

Business benefits for our client

We leveraged not just the online and offline in-store experience components of the brand’s engagement but, by integrating social media, we covered all the environments where our client engages with its customers. 

As a result, we’ve not only helped significantly enhance brand awareness throughout the industry, customer engagement and retention, but enabled our client to build customer loyalty, leading to 3 times more in-store clothing sales than initially expected.
 
Improving business agility through a combination of Cloud and CD & DevOps services
 

Success Story | Insurance

Improving business agility through a combination of Cloud and CD & DevOps services

 
Delivering payments innovation through a secure and reliable virtual wallet
 

Success Story | Telco, Media and Technology

Delivering payments innovation through a secure and reliable virtual wallet

 
Meeting market and consumer demand through an enhanced digital experience
 

Success Story | Telco, Media and Technology

Meeting market and consumer demand through an enhanced digital experience

 

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