31 July 2017
Endava Receives 100% Recommendation Score From Its Clients In Giarte’s Outsourcing Performance Study
Leading IT services company, Endava, is recognised once again for its commitment to developing long-term relationships with its customers and receives a 100% positive recommendation score in the 2017, Giarte Outsourcing Performance study. (Results in Dutch
Assessing the relationship between client organisations and their IT providers, Giarte evaluates nearly 1,000 relationships every year, aiming to increase transparency in the outsourcing market. With a Giarte Trust Score (GTS) of 81 and a High Trust Indicator of 84 for “Readiness” and “Reliability”, Endava ranks among the top 10 companies in both categories.
“We’re continuing to receive positive feedback through our regular internal surveys and we’re excited to see the same high level of satisfaction measured through independent assessments. We remain dedicated to continuing to strengthen our collaboration with our clients, helping them become more engaging, responsive, and efficient.
” – John Cotterell, CEO, Endava.
Endava has consistently been ranking high in the top Dutch IT independent benchmark study. In addition to the high trust indicators, the study shows high satisfaction scores related to Endava’s Applications Management services.
Endava is a privately-owned IT services company, with over 16 years of experience of working with some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies. Through the Digital Evolution, Agile Transformation and Automation solutions, Endava is helping clients be more engaging, responsive and efficient.
Endava has over 3,700 employees located in offices in North America and Western Europe and delivery centres in Colombia, Moldova, Romania, Macedonia, Serbia and Bulgaria.
Along with investing in long term customer relationships, Endava recognised the importance of providing rewarding and challenging careers for people and, by doing so, has established itself as the employer of choice for the best and brightest engineers.
About Giarte Outsourcing Performance
The Giarte Outsourcing Performance study is an annual comparative study that measures the relationship between client organisations and their external providers. Launched in 2002, it’s the largest Dutch benchmark study of IT managed services, evaluating yearly almost a 1,000 relationships between clients and their IT outsourcers.